Code NAF/APE : 6201Z
RCS : R.C.S. Bordeaux
BODACC : n°20250018
Natyx publishes and operates multiple fixed and/or mobile Internet sites accessible by wired or wireless means, including the site https://natyx.net, as well as subdomains. Hereinafter collectively referred to as the "Sites," with NTX as the publication director. Natyx reserves the right to modify or delete all or part of the sites, without notice and without having to inform users, whether individuals or legal entities, regardless of their qualities and commercial activities on the sites. Natyx cannot be held responsible.
The GDPR will apply to any legal entity collecting personal data, both in the commercial and non-commercial sectors. The European Union has not limited these new rules only to the business sector; it will indeed apply to all organizations. The EU wanted to enforce these new rules for everyone dealing with data. Obviously, individuals who retain data for private purposes are not subject to this regulation.
1 - These general terms and conditions of use aim to legally frame the terms of availability of the site and services by Natyx and define the conditions for access and use of the services by the user. These CGU are accessible on the site.
2 - If the client commits to ordering a service from Natyx, it will not be refundable under any circumstances. A second free version may be considered in this case but is not mandatory, and only a few details may be modified.
3 - Any registration or use of the site implies the user's acceptance without any reservation or restriction of these CGU. When registering on the site via the customer space created by our team, each user expressly accepts these CGU when creating a customer account, although they can waive it within 48 hours after its creation.
4 - In case of non-acceptance of the CGU stipulated in this contract, the user must renounce access to any services offered by the site and the Natyx group.
5 - . Natyx reserves the right to unilaterally modify the content of these CGU at any time.
1 - The site https://natyx.net allows the user free access to consult the site and to access the ordering of the offered services.
2 - The site is freely accessible anywhere for any user with internet access. All costs incurred by the user to access the service (hardware, software, internet connection, electricity) are at their expense.
3 - Any event due to force majeure resulting in a malfunction of the site or server and subject to any interruption or modification during maintenance does not engage Natyx's responsibility. In these cases, the user agrees not to hold the editor responsible for any interruption or suspension of service, even without prior notice.
4 - The user cannot claim free services; in case of insistence, the site owner may cease all communication with them.
5 - . The user has the option to contact the site via email at the editor's address [email protected], but Natyx reserves the right not to respond.
1 - Trademarks, logos, signs, slogans, and all content of the site (texts, images, sound, etc.) are protected by the intellectual property code and especially by copyright.
2 - The user must seek prior permission from the site for any reproduction, publication, or copying of different content. They commit to using the site's content strictly for private purposes; any commercial, advertising, or public use is strictly prohibited.
3 - Any total or partial representation of this site by any means without the express permission of the site operator would constitute an infringement sanctioned by articles L335-2 and following of the intellectual property code.
4 - It is reminded in accordance with article L122-5 of the intellectual property code that the user who reproduces, copies, or publishes protected content must cite the author and the source.
5 - Any code, file, or data transferred to our platform or site gives us access to its full use without the creator's notice; we can keep, store, and use it for commercial purposes.
1 - All payments are made with Stripe, a third-party payment platform not edited by Natyx. No other means are accepted.
2 - Payments are secure, and the client's personal bank details and sensitive information are not disclosed or disseminated in any case.
1 - Customized services and one-time use products are non-refundable under any circumstances. By accepting the Terms and Conditions at the time of purchase, the customer expressly agrees to waive any refund rights for these services and products.
2 - For any purchase made more than 14 days prior to the refund request, reimbursement will only be issued in the form of store credit valid on our boutique. No monetary refund will be processed for such cases.
3 - If your request does not fall under the above exceptions and you still wish to request a standard refund, you may contact our After-Sales Service. All requests will be reviewed on a case-by-case basis. Please contact us at: [email protected].
1 - Hyperlinks may be present on the site. The user is informed that by clicking on these links, they will leave the Natyx site.
2 - Natyx has no control over the web pages reached by these links and cannot be held responsible for their content, damage, or malfunction.
1 - Personal data of a client will not be disclosed; Natyx ensures full transparency of data collection, which includes the user's email address, name, and phone number
2 - To retrieve personal data, the user simply needs to create a support ticket and request it; it will be provided within 7 days of the request. Create a ticket here.
3 - To delete personal data, the user needs to create a support ticket and request it; it will be provided within 7 days of the request. Create a ticket here.
1 - The user is informed that during their visits to the site, a cookie may be automatically installed on their browsing software.
2 - Cookies are small files temporarily stored on the user's computer's hard drive by their browser and are necessary for the use of the site https://natyx.net.
3 - Cookies do not contain personal information and cannot be used to identify anyone. A cookie contains a randomly generated and therefore anonymous unique identifier. Some cookies expire at the end of the user's visit, while others remain.
4 -The information contained in cookies is used to improve the user experience on the site https://natyx.net.
5 - By browsing the site, the user accepts them. However, the user must give their consent to the use of certain cookies.
6 - In case of non-acceptance, the user is informed that certain features or pages may be denied.
7 - The user can disable these cookies through the settings in their browsing software.
1 - The legislation of France applies to this contract. In the absence of an amicable resolution of a dispute arising between the parties, French courts shall have exclusive jurisdiction to adjudicate. For any inquiries regarding the application of these Terms and Conditions, you may contact the editor at the following coordinates: [email protected].
2 - Natyx adheres to the regulations of the European Union No. 2016/679 of the European Parliament and of the Council of April 27, 2016, concerning the protection of individuals with regard to the processing of personal data and the free movement of such data, repealing Directive 95/46/EC. French Law No. 78-17 of January 6, 1978, relating to information technology, files, and freedoms in its latest version. Recommendations, opinions, and decisions of data protection authorities and the European Data Protection Board. The jurisprudence of national and European courts.
3 - Each holder of an email address exploited by Natyx in the course of its activities has the right of access, rectification, deletion, and portability of all data concerning them. Natyx provides the competent authorities with a Register of all databases hosted on our servers, including the type of data collected, stored, their retention period, and updates.
4 - Natyx regularly conducts audits of its information systems and technical infrastructure. These audits are carried out quarterly by providers authorized by Natyx to access its information systems.
5 - Natyx applies to all accesses allowing consultation of personal data, modifications of passwords, and access keys.
6 - A Data Protection Officer has been designated, who is NTX, the company that manages Natyx.
7 - Access to personal data is limited to Natyx employees for whom such access is essential for the execution of their duties.
8 - Data is processed exclusively within the European Union.
9 - We have forwarded a request for GDPR compliance confirmation to all our subcontractors and service providers.
10 - Physical access to the premises of the server centers where we store the personal data we process is perfectly secured.
11 - Natyx customers do not have any direct access to the data hosted on our servers.
1 -We have established a reporting procedure to the French Data Protection Authority (Commission Nationale de l'Informatique et des Libertés - CNIL) and relevant partners in case of a potential crisis, intrusion, threat, or any other event that may compromise the integrity and security of the data hosted on Natyx servers.